Shipping policy

Due to the current pandemic, in-stock items are available within 5-16 business days depending on stock location and your destination. Made-to-order and custom pieces remains at a standard lead time of 16-22 weeks (handknotted) and 8-10 weeks (handloomed).

Delivery for in-stock items within the UK, EU, US are between 5-16 business days depending on stock location with lead time as listed on the product page. Delivery to All other Countries based on an International Service is within 10-16 business days.

Lead time for Custom and Made-to-order items is within 16-22 weeks

*Please note, all delivery times are estimates, larger rug sizes in particular can take longer than the quoted time to produce. Our customer service agents will be in touch post order to confirm delivery times.

 

Please contact decorativerugs@gmail.com or +977 (986) 333-5804 or +1 (941) 777-2565 (For US Customers) for any support.